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Image Direct line to emergency +32 2 555 34 02 Image Lifesaving emergency 112 Image Address : Rue Meylemeersch 56, 1070 BruxellesThe Emergency Department provides the population with access to general and specialised medical care 24 hours a day, 7 days a week Image Department The qualified team of  accident and emergency doctors and specialised nurses also follow up the complex pathologies already treated at the hospitals, permit the link  with specialists, and welcome all new patients irrespective of the actual or suspected degree of gravity. More info :  Emergencies Contact and address

In this festive season we are delighted to share some heartwarming news with you!  Yuki, the young Bichon Maltese, is celebrating his first year of work at the Erasmus Hospital intensive care unit. So we are all celebrating this first anniversary of the arrival of our four-legged friend! Yuki visits the unit every other Sunday and has already greeted more than 70 hospitalised patients. He brought a smile to all their faces and they would love to see him more often.    Yuki provides some welcome warmth and comfort to patients and their families who have to spend time in intensive care. Patients can simply pass some soothing moments with Yuki, stroking him and perhaps entertaining him in a way that requires some basic but important movements.      “ Yuki brought me a lot of happiness when I was in hospital. I would have liked to see him more often. I was fortunate in that I had my family who visited me every day, but I think of those who are not so   lucky […] Yuki must be so important to them,”  A patient This initiative was suggested by Claire, a nurse in the intensive care unit, encouraged by the hospital and approved  by the head of hygiene and head of intensive care. Yuki respects a very strict health protocol before every hospital visit and between greeting every patient.    A great idea and a genuine success that could perhaps be adopted by the other hospitals in the group.   

Your hospital’s magazine Whether you are a patient, relative of a patient, future patient or visitor, we invite you to discover the H.U.B’s new magazine:  “The hospital and YOU”. Packed with information and news on our care and care staff, our fields of expertise and innovations! Your health is at the centre of our concerns.  Discover all the issues here and keep up to date on all that is happening at the H.U.B! N°1 - DECEMBER 2023 Discover the first issue File hub_decembre_2023.pdf

Combining the strengths of 3 institutions of recognised expertise, the Brussels University Hospital (H.U.B) is pleased to present “The hospital and YOU”: Your new medical rendezvous that is not to be missed!  Whether you are a patient, future patient or visitor to the Erasmus Hospital/Jules Bordet Institute or the parent of one of our little patients at the Children’s Hospital, the new H.U.B magazine aims to keep you informed about our care, our fields of activity, our  care staff and  our expertise and innovations.  Through interviews with members of staff, well-considered advice and presentations of the Hospital’s position on topical subjects, we will bring you right up close to our hospital’s activities and to our care staff! Our constant priority is to provide all our patients with the highest quality care. Because your health is central to our concerns, this new centralised information platform is designed to answer all your questions.  Every person must have access to care and a continuous flow of information is part of this accessibility. You can also find a paper version of our magazine in the French-language daily Le Soir (Brussels Region). Here are some of the subjects covered  in this very first issue:  The new face of the Emergency Department: A quality service close to the patient For many patients the Emergency Department is their first contact with the hospital. Whether they attend on the advice of their GP or at their own initiative, they discover a dedicated medical staff who work tirelessly in their interests.  Erasmus Hospital: A renovated and interactive entrance In addition to renovating the Erasmus Hospital entrance hall, the H.U.B is pooling the tools for making an appointment. This is to ensure the greatest possible access to care and represents a new pathway designed in the patient’s interests.  A combined HR team that is committed and mutually supportive With more than 6,000 employees, the H.U.B offers magnificent job opportunities, professional challenges and scope for internal promotion within our institutions as a whole: the Erasmus Hospital and Jules Bordet Institute at the Anderlecht site, the Huderf Children’s Hospital and the CTR (Trauma and Rehabilitation Centre) at the Laeken site, as well as the CRG (Geriatric Rehabilitation Centre) and the Lothier Polyclinic that cover a specific geographical area.   Funds and a non-profit organisation dedicated to excellence in research  Although the H.U.B can count on reputed researchers, to realise its threefold mission the hospital has to be able to carry out numerous research projects in the interests of our patients. To support this research excellence, two funds and a non-profit organisation make a unique contribution by supporting scientific research to the full and producing hundreds of publications on the latest developments. Today we can present very tangible progress for the patient thanks to this support  from the Jules Bordet Association , the Fonds Erasme and The Belgian Kids’ Fund. Multidisciplinarity in the service of the patient Medical students rub shoulders with researchers, doctors and other care staff at the heart of the H.U.B. This academic and scientific vitality around healthcare lends an important added value to all those involved, as confirmed by   Professors Jean-Michel Hougardy, Medical General Director of the H.U.B, and Nicolas Mavroudakis, Dean of the Faculty of Medicine: “The recent coming together of the various institutions within the H.U.B will make it possible to increase links between doctors, professors and researchers and the Faculty of Medicine. All for the patient’s benefit.”  The valuable assistance of our volunteers The H.U.B knows it can count on the services of dedicated and effective volunteers. They support the hospital in a number of areas: reception, emergencies, paediatric surgery, outpatient unit, day geriatrics, bedside visits (to listen to the patient). The hospital is always looking for motivated individuals to join our teams, as H.U.B manager Catherine Lechat stresses . “The more volunteers we have, the more we can diversify our services to the patients. We are fortunate in currently having more than 120 volunteers, but are still interested in hearing from new potential volunteers.”  The H.U.B as seen by children Quality care  for all the patients and their families: baby, child, mum and dad, granddad and grandmother.    We hope that through this new information platform  we will be able to answer all your questions. Enjoy your read!  

The Surgical Day Hospital will telephone you on the working day prior to the surgery to say at exactly what time you should attend. Please ensure you can be contacted between 2 pm and 6 pm. If there is a change of telephone number please inform the Day Hospital of this as soon as possible on  + 32 (0)2 555 85 00.  Image Image Image Remember to bring certain documents: Your identity card  If applicable, your certificate of incapacity provided by your employer  Your insurance documents  Your employer document in case of accident at work, for example  The consent document, duly signed and completed  The prescription from the doctor who is referring you if your appointment was prescribed by a doctor from outside the Erasmus hospital   For children: Your child (0-12 years) is allowed to:   Eat solid food until 6 hours before hospitalisation  Drink milk or juice until 6 hours before hospitalisation  Drink still water (+/- grenadine) (or the special preparation for the endoscopic examination) until 3 hours before hospitalisation    Don't forget their favourite (cuddly) toy to help them pass the time before the surgery  Don't forget to bring a baby's bottle. Possibly also dietary elements (discuss this with our doctor)    Also remember: Not to smoke, drink or eat after midnight on the previous day, except for water (or the specific preparation for the endoscopic examination) that you can drink until 3 hours before admission.    To take a shower with neutral soap  To brush your teeth correctly  To cut your finger and toe nails  To remove jewellery, piercings, makeup, nail varnish and resin false nails, contact lenses, etc.    To have a 1 euro coin on you for the cloakroom  To bring your personal effects  To take the usual medicines that you or your child has to take on the day of the intervention, after consulting your GP, anaesthetist or  surgeon  If you are diabetic, strictly follow the instructions given by the anaesthetist at the  consultation concerning your medicines, your insulin and your diet  

Image Local anaesthesia/pain management Image General anaesthesia Day hospital If you arrive by way of the general hospital entrance, please follow route 901 to the Surgical Day Hospital reception.  Phone +32 2 555 84 11 Address Day hospital Route de Lennik 808 1070 Brussels Belgium It provides quality care in a single day with maximum safety. It is essential to arrange for somebody to pick you up at the hospital when you leave and for somebody to be with you during the night following the operation.  The Day Hospital is open from 7 am to 8 pm and operates by appointment only.  The Day Hospital welcomes patients for surgery and provides treatment for pain relief.

Image Be well prepared for the surgery or treatment Image The day before the surgery/treatment Image The day of the surgery/treatment

Image Be well prepared for the surgery Image The day before surgery Image The day of the surgery

Law of 22 August 2002 The Patients’ Rights mediator can be contacted by the patient and/or their legal representative for any question or complaint concerning the exercising of these rights. If you consider that any of your rights as a patient have not been respected, whether during a period of hospitalisation or as an outpatient, you are advised, initially, to contact directly the healthcare professional in question so as to resolve the disagreement.If this attempt fails, you and/or your legal representative can have recourse free of charge to  the mediation service, whose role is to promote communication between you and the healthcare professional. The mediator acts in accordance with the legal provisions, in complete independence, impartiality and neutrality.The mediator is neither an arbiter who decides nor a judge who designates a guilty party. The mediator is bound by the law of professional secrecy, guarantees the confidentiality of exchanges and cannot inform other persons of the complaint made by the patient or the patient’s representative .  If the mediation process fails to meet with satisfaction, the mediator is legally bound  to inform the patient of other possible recourses open to them with a view to settling the complaint. Consult the brochure ‘Rights and obligations of the  patient’ and the Internal Regulations regarding the mediation function. You can contact the mediation service: By email: mediation-ombudsdienst [dot] erasme [at] hubruxelles [dot] be (mediation-ombudsdienst[dot]erasme[at]hubruxelles[dot]be)By phone: 02 555 44 91Via the contact form below. Please complete the form as precisely as possible so that the mediation request can be dealt with  quickly and effectively. In submitting this form you agree to the information provided being used by the Brussels University Hospital (HUB) to process your request, in accordance with the site’s confidentiality policy. The information given below is transferred automatically to our hospital’s Mediation Service.  Contact form: Request for mediation Site concerned by the facts: Erasmus Hospital HUDERF – Queen Fabiola Children’s University Hospital Jules Bordet Institute CTR – Trauma and Rehabilitation Centre CRG – Geriatric Rehabilitation Centre Lothier Polyclinic Your details: Last name First name Date of birth Telephone E-mail Patient’s file no. Are you the patient concerned by the facts? Yes No If no, please give the patient’s name + date of birth Patient's date of birth Is the patient in a position to agree to the request for mediation? Yes No, the request concerns a deceased patient No, for another reason (please specify) The patient or patient’s representative will be contacted to obtain their permission. Please specify Date and service concerned: Subject of the compliant: Reasons for the complaint: Patients’ Rights 1. The right to benefit from a service of quality care in terms of: a. Technical competence b.Relations with the healthcare professional c. Organisation within the patient care pathway 2. The free choice of professional practitioner 3. The right to be informed a. About one’s state of health b. About the financial repercussions of the intervention by the healthcare professional 4. Free consent to the healthcare, with information in advance 4.bis. Être informé sur l’assurance en responsabilité professionnelle du praticien et sur son autorisation à exercer sa profession 5. Up-to-date medical files, which can be consulted and copies of which can be obtained 6. Guaranteed protection of private life 7. The right to receive from healthcare professionals the most appropriate care aimed at preventing, taking into account, treating and relieving pain while being attentive to what the patient has to say. 8. Other Reasons for the complaint: Complaints not related to Patients’ Rights: Logistics: comfort, meals, access, parking, cleanliness and hygiene, directions Invoicing: estimation of costs, invoice, collection, payment plan, penalties Administrative: admission, discharge, making appointments, visits Language complaint Attitude of staff: interview, technical, social welfare service, reception, security Theft or loss of personal belongings Fall, accident Other If "Other", specify:

Prostate cancer is the most common cancer in men, currently affecting 1 in 10 men in Belgium. Thanks to the expertise of multidisciplinary teams and the effectiveness of innovative methods, the Jules Bordet Institute, as the Brussels University Hospital (U.U.B) Cancer Centre, proposes ultra-personalised patient care and is adopting a pioneering role, nationally and internationally, in cancer care and research in the field of prostate cancer screening, diagnosis and treatment.       More targeted diagnosis with the PANDORA study  A number of tests are required to diagnose prostate cancer, starting with measuring PSA levels in the blood and a digital rectal examination. If these examinations indicate a suspected cancer, an MRI can be carried out, in some cases followed by a prostate biopsy (removal of tiny samples of prostate tissue) to confirm and refine the result. The prostate biopsy is the key examination in the prostate diagnosis as it alone can confirm the presence of a cancer and is an essential factor when deciding on the treatment options. However, this biopsy can cause discomfort to patients, present a risk of complications (infection, bleeding) and sometimes reveal indolent tumours that do not require treatment. Experts at the Brussels University Hospital are therefore exploring alternatives to the biopsy. The PANDORA study, supported by the Jules Bordet Association, the Erasmus Fund and the Belgian Association of Urology, is posing the hypothesis that by including a PSMA PET/MRI in the  diagnosis tests it will be easier to effectively select patients who genuinely need a prostate biopsy  and therefore avoid unnecessary biopsies.  “This method combines the detection of an overexpressed protein in prostate cancer cells (PSMA) by means of positron emission tomography (PET) and the carrying out of a prostate MRI,” explains Romain Diamand, the PANDORA study investigator. Although at present it is used primarily to identify a recurrence of prostate cancer, it seems that this examination is also very promising for assisting in the initial diagnosis of this type of cancer.    More effective radiotherapy treatment thanks to an MRI-Linac   Thanks to its expertise and multidisciplinarity, the Jules Bordet Institute is able to offer ultra- personalised prostate cancer care. Since acquiring the MRI-Linac 1.5 T, with the support of the Jules Bordet Association, the progress in radiotherapy treatment has been nothing less than remarkable. This machine, the only one of its kind in Belgium, combines the power of a linear accelerator with the image quality of an MRI to provide tumour images in real time and thus a more precise targeting of  radiotherapy. “For the patient, this kind of ultra-personalised treatment that can be adapted daily makes it possible to spare a maximum of healthy tissue, reduce the risks of toxicity compared to conventional machines and, for some prostate cancers, reduce the number of radiotherapy sessions to 5, “ explains François Xavier Otte, radiotherapist at the Jules Bordet Institute.   Hopes for minimally invasive treatment: focal therapy  Focal therapy is a minimally invasive treatment that can be prescribed as an alternative to surgery or radiotherapy for small tumours caught at an early stage. The principle is to treat  the cancer zone and leave the rest of the prostate intact and thereby avoid risks of impotence and incontinence. There are several types of focal therapy: ultrasound, cryotherapy and laser. The Jules Bordet Institute is the only centre in Belgium to propose focal therapy using HIFU (High Intensity Focal Ultrasounds) technology that employs high energy ultrasound to destroy the disease. Research into focal therapies is very promising and a number of trials are in progress to validate new protocols. Microwave ablation has already shown its effectiveness in treating a number of organs. “The VIOLETTE study is seeking to prove its effectiveness in treating prostate cancer thanks to ultra-focal therapy with a microwave ablation protocol with image fusion so as to achieve a very precise  elimination of the tumour core, thereby neutralising it without harming the prostate functions,” explains Alexandre Peltier, urologist and principal investigator with the VIOLETTE study. 

A generous act that saves lives and has a considerable impact on the lives of many patients. Did you know that a single organ donor saves the lives of many patients and improves the lives of dozens of others? Donating a vital organ such as the heart, lungs, liver or kidneys saves the lives of patients in organ failure. Donating tissues such as the cornea, skin, bones and blood vessels, while not life-saving, is a significant improvement. Unfortunately, demand often exceeds supply and many patients are desperately waiting for a transplant. Donating organs and tissues is an altruistic act that has a considerable impact on the lives of many patients.

Why request a second opinion at the Erasmus Hospital? Above all else, requesting a second opinion is a choice. Everybody is entitled to request a second medical opinion for support and reassurance regarding their treatment.  Also, not all doctors and hospitals necessarily have the expertise, experience and/or equipment required to treat your pathology.   As a university hospital, the Erasmus Hospital gives pride of place to research and teaching and remains at the forefront of scientific research. As a result, when all conventional treatment options have been attempted, there sometimes remain possibilities at the Erasmus Hospital to benefit from innovative treatment in the framework of clinical trials.  What procedures to follow when requesting a second opinion? Whenever possible it is preferable to obtain a copy of your medical records from your GP. This is clearly important so that the Erasmus Hospital can give a second opinion on the basis of all the available information and not repeat examinations and visits unnecessarily.  Specifically, patients should request a complete copy of medical records  from their original doctor and/or hospital. These have a legal obligation to provide the patient with these records within 15 days or to send them to the doctor of the patient’s choice. Some information is shared between Belgian hospitals through Brussels Health Network for the exchange of medical information. Patients must give their written and signed permission to the hospitals involved in this exchange.  Image Contacting the Erasmus Hospital In practical terms, patients can contact the department of their choice depending on the problem encountered.   Services Together we are stronger. Requesting a second opinion is a way of taking a fresh look at your care options. So don’t hesitate to contact us for guidance on your care pathway.