Emergency Department

Contacting the Emergency Department

In the event of a life-threatening emergency, dial 112 immediately.

Emergency Department address:
Rue Meylemeersch 56, 1070 Brussels
Open 24 hours a day, 7 days a week

For any other questions or information

Emergency Department Reception:
+32 (0)2 555 34 02

Medical Secretariat:
Ms. Klein Maryse – Ms. Stéphanie Vanlier
+32 (0)2 555 34 00
Secmed [dot] urgences [dot] Erasme [at] hubruxelles [dot] be

Please contact us between 8:30 a.m. and 12:00 p.m. and from 2:00 p.m. to 4:00 p.m. for all requests related to documents, certificates and attestations.

Image
appel 12 smartphone

How to reach the Emergency Department?

Our department is accessible:

  • By car – visitor parking located directly next to the Emergency Department
  • By public transport (metro – Line 5, Erasme station)
  • By ambulance – via 112

Clear signage is provided from the hospital entrance to the Emergency Department reception.

Image
Accueil entrée service urgences hôpital erasme ambulances

Upon arrival at the Emergency Department

If you come to the Emergency Department on your own, please go directly to the administrative reception desk located at the entrance of the department.

Please bring with you:

  • Your identity card
  • Your health insurance card
  • Any additional health insurance coverage
  • Relevant medical documents (prescriptions, health record, etc.)

In case of waiting time

Although we do everything possible to reduce waiting times, a waiting period may be necessary depending on patient volume and the severity of ongoing cases. We therefore recommend that you bring:

  • A phone charger
  • A book, tablet or headphones
  • Items to occupy young children: toys, comfort items, snacks, etc.

Our team will keep you informed throughout your care. Thank you for your patience and understanding.

Image
accueil service urgences hôpital erasme bruxelles

Vision and operating model

Our mission is based on three fundamental pillars:

  • Care: providing respectful and compassionate reception to every patient
  • Cure: ensuring accurate diagnosis and rapid treatment
  • Counsel: guaranteeing clear information and appropriate medical follow-up

Our vision

To create a smooth, humane and efficient patient experience, supported by an innovative organization and an architecture designed around care.

A paired care model

Each patient is cared for by a medical–nursing duo from arrival and throughout their entire care pathway. This model significantly improves quality of care, communication and safety.

We also benefit from a unique multidisciplinary team in Brussels: emergency physicians, internists, anesthesiologists, surgeons, senior pediatricians, and more. This breadth of expertise guarantees comprehensive, high-level care.

Our infrastructure

Our new infrastructure, designed around the concept of “function supported by architecture”, includes:

Triage areas

  • Triage levels 1 to 3: rapid assessment according to severity
  • Triage 3 – Ultra Ultra Short Stay: minor cases that can be treated quickly without hospitalization

Care areas

  • Zones 1, 2 and 3: according to medical complexity
  • Triage 4: minor conditions not requiring hospitalization
  • Shock room: for the most critical cases

Observation Unit (UDS)

  • 6 to 8 temporary hospitalization beds
  • Short-term monitoring (3 to 24 hours)
  • Waiting for an inpatient bed when necessary

Trauma care

  • Specialized area for surgical and orthopedic emergencies
  • Direct access to medical imaging for faster treatment

What’s next?

Renovation work continues with:

  • Renovation of the psychiatric care area
  • Reorganization of medical examination rooms and the medical-nursing workspace

All work is carried out without interruption of services, with full respect for patient and staff comfort.

Our team

  • Emergency physicians
  • Nurses specialized in emergency care
  • Internists, anesthesiologists, surgeons and pediatricians
  • Psychiatrists
  • Ambulance staff and SMUR/SAMU drivers
  • Administrative and reception staff

Director of the Emergency Department
Dr. Adeline HIGUET

Director of the H.U.B. Pediatric Department
Dr. Inge ROGGEN

Deputy Director
Prof. Nicolas MPOTOS

Residents

  • Dr. Stéphan WILMIN
  • Dr. Isabelle TCHOUNKEU
  • Dr. Anouk ETIENNE
  • Dr. Hamza YOUSFI

Internists

  • Prof. Benoit VOKAER
  • Prof. Frédéric VANDERGHENST

Head Nurse

  • Nele OSTYN

Head Nurse of the Emergency Department

  • Carina GOOSSENS
Image
Equipe du service des urgences - Hôpital Erasme - Hôpital Universitaire de Bruxelles
Image
Service des Urgences - Equipe de nuit - Hôpital Erasme - Hôpital Universitaire de Bruxelles
Image
equipe urgences hôpital erasme bruxelles smur
Image
services urgences hôpital erasme SMUR equipe bruxelles

Our medical intervention vehicle

The Emergency Department of Erasme Hospital operates a Medical Intervention Vehicle (MIV). On board are a driver, an emergency physician and a nurse. At the request of emergency services (112), they can be dispatched to the field with all necessary resuscitation equipment to provide immediate medical care. The MIV carries out nearly 2,000 missions per year in the Brussels region and Flemish Brabant.

Accreditation as a Level 1 Trauma Center

Since 2022, Erasme Hospital has been accredited as a Level 1 Trauma Center. This specialized care pathway is activated for severely injured patients with suspected serious internal injuries. They are managed by specialists in orthopedics, neurosurgery, digestive surgery, and more. The Trauma Center includes the Emergency Department, Intensive Care Unit, Blood Bank, Medical Imaging and Operating Theatre.

Image
urgences

Teaching

Since 2020, future emergency physicians are required to complete training sessions at SimLab, the ULB simulation laboratory. Using mannequins connected to dedicated software, they learn clinical procedures (intubation, catheter placement, etc.), how to respond to realistic clinical scenarios, and how to communicate effectively with other healthcare professionals.